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03000 41 3000

Telephone Helpline open Monday - Friday, 9am - 5pm

How We Can Help You

IASK gives information, advice and support to children and young people up to age 25 about special educational needs and disabilities.

The service is free to use and is confidential. This means our meetings and conversations will be private. If we are worried that someone is being hurt or might be hurt, we will have to tell someone else.

Our service is impartial. This means we will not tell you what to do. We will not take sides. We will give you the information and support you need to make your own choices. Sometimes it is a good idea to talk to other people about what you tell us, we can help you do this.


About the Information Advice and Support Service

You can find out about the Information Advice and Support Service definition of advocacy here:



Information, Advice and Support Kent have to meet the minimum standards for Information, Advice and Support Services. The CDC (Council for Disabled Children) has developed a new series of animations on the Minimum Standards.

The first animation explains what an Information, advice and support service is. 

The second animation is about how an information, advice and support service should be run in order to meet the minimum standards. 
The third animation is about what information, advice and support services must do for children and young people with SEND and their families to meet the minimum standards.