Your Rights

Mediation

You have rights to mediation if you are unhappy with a decision made by the Local Authority for example:

• The help that my school or college is giving me is not enough, or is not right, for my special educational needs or my disability.
• The local authority has made a decision about the help they think I should have and I don't agree with them.
• I have complained a few times about decisions made by my school or college and I’m still unhappy.
• I’ve complained about the decisions made by health or social care services and I’m still unhappy.
• My local authority is taking too long to help me.
• I am not getting the help that was set out in my EHC plan.