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We are currently experiencing technical difficulties with our telephone system. If you are unable to get through, please send us an email with your telephone number to and we will call you back.

We are also able to receive messages through our website ‘Send us your enquiry’ form -

03000 41 3000

Telephone Helpline open Monday - Friday, 9am - 5pm

Guidance on shielding and protecting people who are clinically extremely vulnerable from COVID-19

The government guidance on shielding and protecting extremely vulnerable people from Covid-19 has been updated, you can find the guidance here.